Galaxy Hotel Iraklio | Hotel in Heraklion

| 9.4 (1002 Reviews) |  1 Bathroom
Heraklion Hotel | Galaxy Hotel Iraklio

Hotel in Heraklion

Along with 2 restaurants, this hotel has an outdoor pool and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a poolside bar, and a steam room are onsite.
Galaxy Hotel Iraklio offers 127 air-conditioned accommodations with laptop-compatible safes and espresso makers. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 26-inch LCD televisions come with satellite channels.

Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include an outdoor pool, a 24-hour health club, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Business Services
Bedding/Linens
Wellness Facilities
Spa
Fireplace
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Heating
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Bathtub or shower
  • Towels
  • Hair dryer
  • Bathrobes
  • Private bathroom
  • Designer toiletries
Bedroom
  • Blackout drapes/curtains
  • Pillow menu
  • Premium bedding
  • Egyptian cotton sheets
  • Heating
  • Select Comfort bed
  • Hypo-allergenic bedding
  • Bed sheets
  • Free cribs/infant beds
  • Air conditioning
  • LED light bulbs
  • Phone
  • Laptop-compatible safe
  • Iron/ironing board (on request)
  • Water-efficient toilets only
  • Water-efficient showers only
  • Slippers
  • Soundproofing
Breakfast
  • 2 restaurants and 1 coffee shop/cafe
  • Coffee/tea in common area(s)
  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 15.00 per person
  • Room service available
  • 2 bars/lounges and 1 poolside bar
  • Espresso maker
  • Mini-fridge
  • Coffee/tea maker
  • Free bottled water
  • Electric kettle
Parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Street parking available
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available
Accessibility
  • Wheelchair-accessible parking
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible registration desk
  • Elevator
  • Wheelchair-accessible pool
  • Low-height counter and sink
  • Wheelchair-accessible lounge
  • Grab bar near toilet
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible concierge desk
  • Raised toilet seat
  • In-room accessibility
Activities
  • Golfing
  • Beach access
  • Golf lessons
  • Spa services
  • Outdoor pool
  • Bicycle rentals
  • Steam room
  • 24-hour fitness center
Entertainment
  • Satellite channels
  • 26-inch LCD TV
General
  • Meeting rooms - 9
  • Computer station
  • Conference center (1830 square feet of space)
  • Elevator
  • Banquet hall
  • Front-desk safe
  • Italian
  • German
  • French
  • English
  • Greek
  • Double-glazed windows
  • Designated smoking areas
  • Locally-owned & organized tours & activities
  • At least 80% lighting from LEDs
  • Vegan dining options
  • Fireplace in lobby
  • At least 80% of food locally-sourced
  • Vegetarian dining options
  • TV in lobby
Guest Services
  • Soundproofed rooms
  • In-room child care (surcharge)
  • Outdoor pool
  • Mini-fridge
  • Laundry facilities
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Concierge services
  • Multilingual staff
  • Daily housekeeping
  • Dry cleaning service
  • 24-hour front desk
  • Porter/bellhop
  • Laundry facilities
  • Tour/ticket assistance
  • Luggage storage
Internet
  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet
Outdoors
  • Pool umbrellas
  • Terrace
  • Pool sun loungers
  • Garden
  • Outdoor furniture
Spa
  • Massages

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime express check-in available minimum check-in age: 18
Check-out
Check-out before noon express check-out available
Child Policy
Children are welcome. kids stay free! children 4 years old and younger stay free when using existing bedding. rollaway/extra beds are available for eur 20 per night. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately eur 15.00 per person airport shuttle fee: eur 25 per vehicle (one-way) rollaway bed fee: eur 20 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges mobile payment options include: apple pay please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property property registration number 1258024 safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, mobile payments, and cash

Reviews

Darren
Aug 21, 2026 03:42:56 AM
Review Score:   8
Summary: We booked our stay months in advance of our trip. Yet when we arrived at 11pm at night (my wife, I, 2 children and the Mother In Law we were told the room wasn’t ready(?!) and they would have to put another bed in a different room so we could all fit in. That led to a half hour delay (not welcome at that time of night with young children) and worse still we would have to move rooms the next day…hotel is good for a city centre location, but that really poor start left a bad taste in the mouth….
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Room Arrangement

Room Info Facilities
Executive Suite, 1 Bedroom, Non Smoking, Jetted Tub
Room Size: 431 square feet m2
1 King Bed
2 Twin Beds
Executive Suite, 1 Bedroom, Non Smoking, Jetted Tub

General

Number of bedrooms - 1, Sofa bed, In-room playpen, Extra bed count 1, Square feet - 431, Jetted bathtub, Square meters - 40, No rollaway/extra beds, Ping - 12.11, Wardrobe or closet, Bed count minimum 1, City view, Bed count maximum 2
Superior Single Room
Room Size: 194 square feet m2
1 Twin Bed
Superior Single Room

General

Wheelchair-width doorways, Low-height counters/sink, Low-height desk, Square meters - 18, In-room playpen, Wheelchair accessible, Pool view, No rollaway/extra beds, Square feet - 194, Bathroom grab bars, Wardrobe or closet, Ping - 5.45, Bed count minimum 1, Roll-in shower, Bed count maximum 1
Economy Double or Twin Room
Room Size: 215 square feet m2
1 Queen Bed
2 Twin Beds
Economy Double or Twin Room

General

Square meters - 20, Square feet - 215, No rollaway/extra beds, Ping - 6, Number of bedrooms - 1, Wardrobe or closet, Bed count minimum 1, Bed count maximum 2
Superior Room, City View
Room Size: 215 square feet m2
1 Queen Bed
2 Twin Beds
Superior Room, City View

General

Square meters - 20, Square feet - 215, No rollaway/extra beds, Ping - 6.04, Wardrobe or closet, In-room playpen, Bed count minimum 1, City view, Bed count maximum 2
Executive Room, City View
Room Size: 300 square feet m2
1 Queen Bed
2 Twin Beds
Executive Room, City View

General

Rollaway/extra beds (surcharge), Wardrobe or closet, Square meters - 28, Square feet - 300, In-room playpen, Bed count minimum 1, Extra bed count 1, City view, Ping - 8.43, Bed count maximum 2
Executive Room, Pool View
Room Size: 300 square feet m2
1 King Bed
Executive Room, Pool View

General

Rollaway/extra beds (surcharge), Pool view, Wardrobe or closet, Square meters - 28, Square feet - 300, In-room playpen, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Ping - 8.43
Superior Room, Pool View
Room Size: 215 square feet m2
1 Queen Bed
2 Twin Beds
Superior Room, Pool View

General

Square meters - 20, Square feet - 215, Pool view, No rollaway/extra beds, Ping - 6.04, Wardrobe or closet, In-room playpen, Bed count minimum 1, Bed count maximum 2
Superior Triple Room, City View
Room Size: 215 square feet m2
2 Queen Bed and Twin Bed
3 Twin Beds
Superior Triple Room, City View

General

Square meters - 20, Square feet - 215, No rollaway/extra beds, Ping - 6, Wardrobe or closet, In-room playpen, Bed count maximum 3, Bed count minimum 2, City view
Family Room, 2 Bedrooms, Connecting Rooms, City View
Room Size: 452 square feet m2
5 Twin Beds
4 Queen Bed and Twin Beds
Family Room, 2 Bedrooms, Connecting Rooms, City View

General

Bed count minimum 4, Square meters - 42, No rollaway/extra beds, Connecting rooms available, Wardrobe or closet, Bed count maximum 5, In-room playpen, Ping - 12.70, Square feet - 452, City view
Superior Triple Room, Pool View
Room Size: 248 square feet m2
2 Double Bed and Twin Bed
3 Twin Beds
Superior Triple Room, Pool View

General

Square feet - 248, Pool view, No rollaway/extra beds, Wardrobe or closet, In-room playpen, Bed count maximum 3, Square meters - 23, Bed count minimum 2, Ping - 6.97
Superior Double or Twin Room, City View (Business)
Room Size: 226 square feet m2
2 Twin Beds
Superior Double or Twin Room, City View (Business)

General

Square meters - 21, Square feet - 226, No rollaway/extra beds, Desk, Number of bedrooms - 1, Wardrobe or closet, Laptop-friendly workspace, Ping - 6.35, Bed count minimum 2, City view, Bed count maximum 2

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this Galaxy Hotel Iraklio has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Galaxy Hotel Iraklio starts from $143 per night with includes Parking, TV, Balcony/Terrace, Accessibility, Business Services, Bedding/Linens, Pool, Designated Smoking Area, Wellness Facilities, Fireplace, Internet, Kitchen, Laundry, Restaurant, Wheelchair Accessible, Spa, Toiletries, Guest Services, Breakfast, Child Friendly, Air Conditioner, Bar, Heating with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Galaxy Hotel Iraklio is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Galaxy Hotel Iraklio indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.